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Welcome to our new ADRC of the Northwoods website!!!  We hope you find it more user-friendly and more informative, packed with useful links and helpful reminders.  We welcome your suggestions and input.  Click on our Feedback button and tell us what you think! 

We Apologize

It has recently come to our attention that a computer “glitch” may have prevented our staff from receiving some customer inquiries since our website update was made in May of last year.  This problem has now been fully resolved.  If you or a loved one had attempted to reach out to our agency and never heard back from us or felt that you received poor customer service due to this issue, we sincerely apologize and encourage you to contact us again.  The ADRC of the Northwoods prides itself of exceeding customers’ expectations and this includes a speedy and thorough response to our internet visitors! 

Family Care & IRIS

Family Care is a long-term care program which helps frail elders and adults with disabilities get the services they need to remain in their homes. This comprehensive and flexible program offers services to foster independence and quality of life for members, while recognizing the need for interdependence and support.

For more information, click on the Tell me more about Family Care link below: https://www.dhs.wisconsin.gov/publications/p0/p00088d.pdf

The IRIS Program is a Medicaid Home and Community-Based Services (HCBS) waiver for self-directed long-term supports. The program is an option for adults with long term care needs. The Wisconsin Department of Health Services, Division of Long Term Care (DLTC), Office of IRIS Management under the authorization of the Centers for Medicaid and Medicare Services (CMS) is responsible for oversight of the IRIS program. IRIS is available to Wisconsin residents determined financially eligible for Medicaid, functionally in need of nursing home or Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) level of care; and living in a county where managed long-term care and IRIS are available.

For more information, click on the Tell me more about IRIS link below: https://www.dhs.wisconsin.gov/publications/p0/p00088m.pdf

People who are determined eligible for long term care will have the choice of either IRIS or Family Care.

Family Care Community Forum List

Forest County
When: March 27, 2017
Time: 5:30 p.m. - 7:30 p.m.
Location: Armstrong Creek Town Hall
Address: 7874 Old 101 Road - Armstrong Creek, WI

Vilas County
When: March 28, 2017
Time: 5:30 p.m. - 7:30 p.m.
Location: Eagle River Inn and Resort
Address: 5260 WI 70 - Eagle River, WI

Oneida County
When: March 29, 2017
Time: 1:30 p.m. - 3:30 p.m.
Location: Days Inn
Address: 70 N Stevens Street- Rhinelander, WI
When: March 29, 2017
Time: 5:30 p.m. - 7:30 p.m.
Location: Days Inn
Address: 70 N Stevens Street- Rhinelander, WI

Taylor County
When: April 3, 2017
Time: 5:30 p.m. - 7:30 p.m.
Location: Simek Memorial Library
Address: 400 N Main Street - Medford, WI

Telephone Scam

The U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) recently confirmed that the HHS OIG Hotline telephone number is being used as part of a telephone spoofing scam targeting individuals throughout the country. These scammers represent themselves as HHS OIG Hotline employees and can alter the appearance of the caller ID to make it seem as if the call is coming from the HHS OIG Hotline 1-800-HHS-TIPS (1-800-447-8477). The perpetrator may use various tactics to obtain or verify the victim’s personal information, which can then be used to steal money from an individual’s bank account or for other fraudulent activity. HHS OIG takes this matter seriously. We are actively investigating this matter and intend to have the perpetrators prosecuted. 

It is important to know that HHS OIG will not use the HHS OIG Hotline telephone number to make outgoing calls, and individuals should not answer calls from 1-800-HHS-TIPS (1-800-447-8477). We encourage the public to remain vigilant, protect their personal information, and guard against providing personal information during calls that purport to be from the HHS OIG Hotline telephone number. We also remind the public that it is still safe to call into the HHS OIG Hotline to report fraud.  We particularly encourage those who believe they may have been a victim of the telephone spoofing scam to report that information to us through the HHS OIG Hotline 1-800-HHS-TIPS (1-800-447-8477) or spoof@oig.hhs.gov. Individuals may also file a complaint with the Federal Trade Commission 1-877-FTC-HELP (1-877-382-4357). 

For more information, visit https://oig.hhs.gov/fraud/consumer-alerts/alerts/phone-scam.asp

Virtual Dementia Tour

Free Event! Reserve your spot today!
Wednesday, April 12, 2017
Best Western Hotel in Crandon
To register call Tammy at 715-478-7712 or Penny at 715-478-4892. Click here to view flyer.

Final Affairs

A guide to arranging your personal, health, and legal affairs.

Date: Wednesday, April 19, 2017
Time: 8:30 a.m. - 12:30 p.m.

Topics that will be discussed will include trusts vs. wills, funeral arragements, financial planning, advanced care planning, and Elder Benefit Specialist. Please click here to view flyer.

Stepping On

Stepping On is a falls prevention program for adults: 65 and older, have fallen in the past year or are fuearful of falling, living at home and not suffering from dementia. Classes meet for 2 hours once a week for 7 weeks and give you tools to reduce your risk of falling.

When: Thursdays starting April 13 - May 25, 2017
Time: 1 p.m. - 3 p.m.
Location: Prince of Peace Lutheran Church - 5030 Hwy 70 West, Eagle River 54521
Cost: $10
Registration: Class size is limited, call Amie at 715-479-3625 or (800-374-1123 by April 6

Click here for brochure.

Telephone Caregiver Support Group

Build a support system with people who understand. Alzheimer's Association telephone support groups provide emotional, educational, and social support for caregivers through regularly scheduled meetings.

The Meetings are held the last Tuesday of every month from 10:00 a.m. - 11:00 a.m. Click here to view flyer.

Aging & Disability Resource Month

ORCD is pleased to announce that Governor Scott Walker has proclaimed May 2017 as Aging and Disability Resource Center Month. Click here for the 2017 ADRC Proclamation.

Legal & Financial Planning for Alzheimer's Disease

If you or someone you know is affected by Alzheimer's disease or dementia, the time for legal and financial planning is now. Legal and Financial Planning for Alzheimer's Disease is a workshop, presented by the Alzheimer's Association, for anyone who would like to know more about what legal and financial issues to consider and how to put plans in place. Click here to view the flyer.


Flu Season is here. Ask your doctor or local health department about getting a flu shot and whether you need any other immunizations.

Low Cost Internet Service

New low cost internet program available through AT&T. The program began April 22, 2016. 

Visit: www.att.com/access for more information

Map of service area: http://www.att.com/Common/merger/files/pdf/att-us-service-area-map-21-state.pdf

Service available for $5-$10 per month. 

Below is the description I added to my database:

Low-cost wireline broadband home internet service for CalFresh recipients. Service availability and speed may vary by address. AT&T will assign the fastest of these speed tiers available where the client lives. Speeds available are 10Mbps, 5Mbps, or 3Mbps.

This program is good from April 2016 until April 2020. Participants who qualify for the program after April 2019 may continue in the program for 12 months from the date of activation. 

Clients should check their data usage regularly at: att.com/internet-usage to avoid overage charges.

Check out the Newest County Newsletters

Forest County - Office on Aging Newsletter

Oneida County - Older, Wiser, and Loving Life (O.W.L.)

To receive the Taylor County Newsletter by email send request to michelle.brehm@co.taylor.wi.us

For information on programs and services in your area contact the ADRC of the Northwoods at 800-699-6704